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Hi guys,
Its Patryk here, Crossroads Inn Project Lead. Last few days were quite tough and filled with both positive and negative emotions in the same time. We started ecstatically while launching the game, seeing the hype train and your real excitement about Crossroads Inn the game sells well, there are many great streams and clips around the net, etc. But pretty soon it came clear that some things didnt go as planned. It is obvious for me as project lead that we owe an explanation and apologize to at least some of you who experienced serious issues with the game. And I want to do this in person.
Im sorry that we didnt deliver the top quality on Day 1. We are small team and Crossroads Inn is our first big game. I think it may be fair to say that we were too confident about our development process and testing (especially the latter!)
It seems that many gamers experienced and are still experiencing major issues with our game. I wanted to underline that we understand why many steam reviews are negative as we too understand anyone who refunded the game with feeling that it is not finished. Whats more, we treat all the negative comments as a proof of trust in us and in the games concept above all else! We hear you and each patch is getting us closer to the place where we wanted to be just after the release.
Speaking of which, we are now in Terminator mode when it comes to patching the game. This means we have compelled a very detailed list of crucial bugs in the game, prioritized it internally, and now we have entered the phase of total elimination of these. You may expect a MAJOR PATCH on Wednesday. This will be a biggest patch until now and we really hope it to solve many of the most common issues.
Im also fully aware that main issue still not solved is a problem with AMD cards (mostly those based on RDNA architecture) and missing texts in both menu and dialogues all related with this glitch. Unfortunately we still didnt work it out but I wanted to personally assure you that we are on a tripartite hot line with both authors of the games engine as well as AMD key programmers who are personally engaged in solving the issues. I cant promise you that AMD issue will be solved in Wednesday patch, but we do our best to make it happen ASAP.
You may expect many patches coming your way but I want it to be better tested and solid, so we will probably update the game biweekly now to give our testers more time to check all the improvements.
This is our responsibility and we treat it very, very seriously. We owe you that and we fully recognize this fact.
So, that being said, I wanted to thank you all who willingly contributed to our game in last few days. It is priceless that some folks spent their time to talk to us and to report to us instead of just negatively review the game. We are in your debt!!! And there are so many of you who did it! Hats off to you. And to all of you who play and enjoy the game, we are also so happy to see it.
At the end of this pretty long dissertation, I wanted to ask you a favour. If you have negatively reviewed our game but still waited for patches and these patches worked for you I would be eternally grateful if you consider changing the review. The game is now in much better shape and hopefully at least some of you can see it. Not to mentioned that we are working constantly to make it better! And we will. Its a promise.
We are ok if you wont do this and we are ok with the refunds we dont blame anyone else than ourselves. But if you like the game and if you havent experience any serious issues you positive review would mean a world for us now. It will help to make our fight meaningful to see that you guys can finally enjoy Crossroads Inn in a shape we want it to be.
Thank you for your support.
Patryk Pietraszkiewicz
Crossroads Inn Project Lead
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