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✨ $10 Tier: [Geeks Love Detail]
🌈 $5 Tier: [Benedikt][David Martínez Martí]
Hello folks! Last night (or during the day for anyone in the EU), much of our infrastructure went down again. Most that went down is back online now. We're currently still working to get everything back running properly, but since there's some waiting involved (and only so much staring at a black box you can do in one morning) I'm going to use the time to explain the cause of all of this to you, the players. Transparency is a good thing, and our new host has given the all-clear to discuss the situation. THD infrastructure has been the target of a large, ongoing DDoS attack, of the order of >10 GB/s for some hours each day. This has completely overwhelmed our servers and taken our services out. Our main host for all our web infrastructure, who is a long term community player, host, and friend, is not able to continue hosting us as a result - it has been an incredibly expensive week for him and we are very sorry for the damage and expense caused. However, we have negotiated new web hosting - which we were already using for game servers - and started moving everything there. Moving has been slow because a lot of the databases have to be restored from damaged backups, a lot of specialised software needs to be installed and configured, and the attacks have been ongoing. The attacker is definitely targeting THD because the attacks have followed us to the new host. We have taken the option of DDoS protection with our new host, which has come into effect this morning, but that has required migrating almost everything behind new IP addresses, so there's a lot of reconfiguration involved. It also adds some latency to every request and costs money each month, but it's basically our only option at the moment. If worst comes to worst and the attacks don't stop, we should be able to get a good service out anyway, once everything has been properly configured. Until then, only some services will be available. In particular, steam authentication is currently not available. We've received no claim or threat or demand from whoever is performing these attacks. If anyone knows anything certain about them or wants to confess (and stop doing it), feel free to get in touch; however this is no time for a witch hunt in the community. We ask our players to continue to show patience as we deal with this frustrating issue. Thanks from everyone at THD
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